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BUILDING THE WORLD’S MOST RESPECTED
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Introduction to IBEROSTAR
Destinations & Accommodations
70 Park Avenue
Entertainment & Activities
Location, Location, Location
Architectural Hotel Design & Details
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We’ve created this interactive flipbook to help you discover all the amazing facets of IBEROSTAR, so please read, watch, click, roll over and most of all, enjoy — that’s what IBEROSTAR is all about. Take your time. At the end of the course, you can take a quick quiz and become an IBEROSTAR Specialist. As a Brand Specialist, you’ll be eligible for quarterly drawings for great prizes and getaways, and you’ll get the inside scoop on exciting promotions, rewards and incentives. It’s a win for your clients and a win for you.
Table of Contents
in Mexico, Jamaica and the Domican Republic
IBEROSTAR currently operates
Brazil, Bulgaria, Cape Verde, Cuba, Dominican Republic, Greece, Hungary, Jamaica, Mexico, Montenegro, Morocco, Spain, Tunisia, United States
This Is IBEROSTAR
IBEROSTAR 70 Park Avenue
100+ HOTELS & RESORTS IN 14 COUNTRIES
IBEROSTAR’s All-inclusive Beachfront Experience Available in Mexico, Jamaica and the Dominican Republic.
• Spacious rooms with balcony or terrace views
• Variety of specialty restaurants and 5-star international buffets with show cooking
• Live entertainment
• Resort activities and kids programs
• Unlimited premium alcoholic beverages and soft drinks
• Exciting non-motorized watersports
• All taxes and gratuities
IBEROSTAR’s newest city hotel, located in the heart of busy Midtown Manhattan, is the corporate traveler’s upscale gateway to New York City business and entertainment.
IBEROSTAR currently operates more than 100 hotels and resorts in 14 countries, with 19 resorts in Mexico and the Caribbean. Each location is meticulously chosen for its pristine beachfront and proximity to area attractions. The Spanish, family-owned company infuses its core family values into every property, while also immersing itself into the local culture to create authentic, welcoming destinations that your clients will want to return to again and again.
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In a word: family. Family-owned and operated for more than five decades, every facet of IBEROSTAR is rooted in genuine, welcoming family hospitality. By staying true to the Fluxà’s solid family values, you can rest assured that every guest will receive the exceptional hospitality for which IBEROSTAR is known for.
Fluxà family: Executive Vice Chairman/CEO Sabina Fluxà, Executive Chairman Miguel Fluxà, Executive Vice Chairman/CEO Gloria Fluxà. IBEROSTAR Hotels & Resorts is a part of GRUPO IBEROSTAR, a Spanish company with over 80 years of experience in tourism.
IBEROSTAR expands further with the debut of it’s first resort in the Caribbean, IBEROSTAR Bávaro in Punta Cana, Dominican Republic.
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IBEROSTAR Grand Hotel Paraíso, the first Grand Collection Hotel, is opened in Riviera Maya, Mexico.
IBEROSTAR Hotels & Resorts is founded by the Fluxà family. In the late 1980s the first hotels are opened in Majorca and on the Canary Islands.
AT THE HEART OF IT ALL SPECIALIZING IN THE EXTRAORDINARY
Your spacious room is a destination unto its own, designed for your absolute comfort and total enjoyment.
From the best in international cuisine to the most exciting local specialties, every meal is a culinary adventure.
At IBEROSTAR, our commitment to excellence spans every aspect of our hotels and resorts. From arrival to departure, our staff of warm, welcoming professionals is focused on making every minute a memory. At the heart of our brand are our four core specialties: service, dining, accommodations and entertainment. Each area of expertise receives diligent attention to create a well-rounded, exceptional experience, ensuring that each guest isn’t just satisfied, but completely fulfilled.
Time For Fun
Take in fantastic shows, dance the night away at our themed discos and explore new adventures with classes, watersports and recreational activities.
At Your Service
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A warm and friendly staff dedicated
to your complete happiness.
Your Destination Awaits
Savor Every Moment
Grand Star Service
AT ITS BEST
From drinks and nibbles to dinner on the patio, room service is available at the majority of our resorts.
Guests of the Grand Collection want for nothing, with personalized butler service and Grand Star Service at their beck and call.
At each IBEROSTAR resort, guests can leave every care behind, knowing IBEROSTAR’s professional staff is here to attend to their every desire. Always attentive, yet never intrusive, IBEROSTAR employees have one focus: to give every guest star treatment. With a multilingual staff, nothing stands in the way of our guests’ comfort. Whether it’s making dinner reservations, or booking a SPA Sensations appointment, it can all be arranged at the touch of a button. IBEROSTAR’s warm, gracious hospitality gives your clients the personal attention they deserve.
Ring the concierge for reservations or transportation assistance at any Premium Gold or Grand Collection Hotel.
A great meal is a celebration unto itself. At IBEROSTAR, your clients will be celebrating all day and night with our range of excellent dining options. Each IBEROSTAR destination offers an excellent selection of specialty restaurants, featuring both show cooking and buffets, as well as casual poolside snacks and bars throughout the hotel ready with beer, wine and cocktails to make any hour happy hour. At IBEROSTAR, our master chefs create seasonal menus made of masterfully prepared specialties from local purveyors. With an emphasis on local fruits, vegetables and the freshest of seafood, every meal at IBEROSTAR is sure to be a memory.
Every hour is happy hour at IBEROSTAR’s many cafés and bars. From the new Star Cafés featuring coffees and baked goods, to sports bars, cigar bars and lounges.
Specialty Restaurants & Casual Dining
The culinary team works to make every meal an occasion to remember. Guests can take their pick of numerous snack bars, buffets with made-to-order options or specialty restaurants. All delicious and all-inclusive.
Bars, Lounges, Cafés & More
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IBEROSTAR Grand Hotel Paraíso
IBEROSTAR Rose Hall Suites
Swim-out Ocean Front Villa
Dip into the pool right from your oceanfront villa. The swim-up villa combines the ease of access of a private pool in an oceanfront setting. Includes a king or two queen beds and private balcony with ocean view.
Superior Ocean Front Suite
Grand Star Service is exclusive to the oceanfront suites at all Grand Collection Hotels and includes: breakfast in bed, luggage unpacking and packing, nightly pressing service and private transportation within the resort.
INSIDE AND OUT
Ocean View Family Junior Suite
The best family vacations are made at IBEROSTAR. This spacious suite includes two bedrooms, one with a king bed and a second with two double beds, a private balcony with ocean view and an array of amenities the entire family will enjoy.
Ocean Front Junior Suite
Relax on your private oceanfront balcony, in our secluded village of bungalows surrounded by tropical breezes and garden patios.
Situated on the world’s most stunning shorelines, at IBEROSTAR guests are treated to exceptional beauty from the natural outdoor surroundings to the inside of every well-appointed room or suite. Here, guests will enjoy a personal respite, filled with every comfort. Private balconies and terraces offer exceptional views of the sea, pool or gardens. And IBEROSTAR’s extra services keep guests pampered, relaxed and happy throughout their stay.
The only hard part is choosing what to do. With well-planned and staffed activities for every age and stage, an IBEROSTAR vacation is filled with adventures and activities at every turn.
Everything your clients could want awaits. IBEROSTAR’s list of activities and entertainment is limitless. Here, guests can enjoy their favorite pastimes or discover new ones. From championship golf, carved from the native terrain, to couples-oriented spa treatments or live shows and kids clubs, at IBEROSTAR, there is something exciting for every member of the family.
Keep the excitement going day and night with IBEROSTAR’s world-class live shows, discos, bars and lounges. For rest and rejuvenation, our SPA awaits with a long list of treatments and services.
All-inclusive, family-friendly indulgence for couples and families who desire maximum fun at a maximum value.
IBEROSTAR Premium Gold
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Where all-inclusive luxury knows no bounds. Stunning, all-suites, adults-only resorts offering the highest level of accommodations, service and dining.
Upscale destinations, ideal for couples and families who want it all. A picture-perfect setting for adults and kid-friendly hospitality for the children.
All-inclusive vacations that please everyone.
IBEROSTAR believes everyone deserves a world-class vacation. To that end, we have created three distinct destinations — the Grand Collection, Premium Gold and Premium — all to help you match your clients’ needs with the ideal destination. Whether it’s a couple seeking a romantic getaway in an adults-only setting, or a family looking to please multiple ages and stages, IBEROSTAR offers an unrivaled selection in unmatched locations. Striking architecture, sparkling pools, stunning beaches, challenging golf and a relaxing spa, it’s all here and waiting to treat your clients like the stars they are.
IBEROSTAR Grand Collection
Everything for Everyone
Hospitality & Service
IBEROSTAR Grand Collection Hotels
No expense was spared in creating these opulent, adult’s-only playgrounds with wonderfully appointed suites, breathtaking views and inspiring architecture all around. Guests will enjoy gourmet dining that will please even the most discriminating palate, world-class spa treatments and complimentary golf with a stay of three nights or more. And IBEROSTAR Grand Collection Hotels offer the ultimate in hospitality, including personalized butler service and Grand Star Service to fulfill every desire.
IBEROSTAR Grand Hotel Paraíso in Riviera Maya, Mexico
IBEROSTAR Grand Hotel Rose Hall in Montego Bay, Jamaica
IBEROSTAR Grand Hotel Bávaro in Punta Cana, Dominican Republic
Each Grand Collection Hotel features stunning suites outfitted with the finest of everything, plus oceanfront suites with our signature Grand Star Service.
Play a round on us! Enjoy 18-holes of golf on our challenging, breathtaking course with every stay of 3+ nights.
IBEROSTAR’s chefs have studied and trained under renowned chefs at four-and five-star Michelin restaurants across the globe. They infuse their talent and creativity into every meal from the quality ingredients and the presentation to the ambience and the attentive service.
In every room category, guests at the Grand Collection Hotels enjoy personalized butler service that pleases and pampers.
IBEROSTAR’s spacious rooms and suites invite families to stay together in the ultimate comfort.
Never a dull moment. Let the kids live it up at their own club, while mom and dad take in a massage, snorkel or just enjoy some quiet time on the beach. The options are endless.
IBEROSTAR Premium Gold
Welcome to unparalleled service and unmatched memories. At IBEROSTAR’s all-inclusive, Premium Gold resorts, families and couples enjoy world-class dining and entertainment with spacious accommodations. All in a picture-perfect setting with kid-friendly hospitality. And yet, there’s more. Each of these resorts also delivers service that delights on a higher level, with an exciting splash park, 24-hour room service and concierge service. It’s the perfect vacation. Only better
Activities & Entertainment
FOR THE ENTIRE FAMILY
Yes, you can please everyone. From kid’s menus to adult-pleasing entrees, our all-inclusive dining is sure to bring a smile to everyone’s face.
Right to your door, right when you want it. IBEROSTAR creates room service menus to appeal to the entire family, anytime of day or night.
Enjoy an exciting array of options in all-inclusive dining, recreation and entertainment, with relaxing accommodations and IBEROSTAR’s legendary service. IBEROSTAR Premium resorts offer a premium level experience for both families and couples. Parents can experience the luxury of lounging by the pool while the kids are enjoying exciting Kids Club activities. And everyone will love our nightly entertainment. With IBEROSTAR Premium resorts, you get the most vacation for the best value.
Have it all with our family-friendly, budget-friendly Premium destinations.
ENJOYMENT FOR ALL AGES
From sparkling pools and watersports to the supervised Kids Club and adult-pampering spa, the days will be filled with non-stop fun.
Exceptional selections for every meal ensure each family member will find a lot to love.
The world’s best beaches in the world’s best locations. Specifically chosen for their remarkable shorelines and exciting surroundings, each destination in the Caribbean and Mexico offers its own unique benefits.
IBEROSTAR Grand Hotel Bávaro is enhanced by teak decks woven throughout manicured gardens. Residing within the lagoon is a remarkable replica of a Spanish Galleon.
IBEROSTAR Grand Hotel Rose Hall
Meet the Designer
For more than a quarter of a century, José Deudero has been the talent behind IBEROSTAR’s most stunning interiors. Hailing from Palma de Mallorca, Islas Baleares, Spain, his career with IBEROSTAR began as the personal designer for the Fluxà family. Quickly recognizing his talent, the family hired him to lead IBEROSTAR’s interior design program, which is an integral part of the company’s brand image. To date, Deudero has designed 32 IBEROSTAR Hotels & Resorts.
IBEROSTAR Grand Hotel Rose Hall From the Greco Roman architecture to inspired artistic embellishments like the beautiful Hearts Afire lobby chandelier, IBEROSTAR Grand Hotel Rose Hall is captivating at every turn.
IBEROSTAR Grand Hotel Paraíso infuses Georgian-period architecture with Venetian, Greco with Baroque to impressively create a statement of style that is as unique as it is unprecedented.
Each breathtaking IBEROSTAR resort transports you to a place that’s refreshingly unique. Created, designed and built to pay homage to the local culture, every destination is infused with native accents. Based on the tremendous talent of lead designer, Jose Deudero, guests at IBEROSTAR are treated to visual and visceral treats at every turn. Exteriors embellished with indigenous flora, fauna and wildlife are complemented by interiors filled with elegance and authentic charm. From open-air architecture designed to make the most of every sea-focused location to the tiniest accents, IBEROSTAR’s architecture and design are truly stunning and completely one of a kind.
IBEROSTAR Grand Hotel Bávaro
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Guests in Riviera Maya, Mexico have full access to IBEROSTAR Playa Paraíso Shopping Plaza, featuring local shops and luxury boutiques, plus a food court, disco and a spectacular 32,000 sq. ft. spa.
Every great vacation deserves some equally great momentos. Here, guests will find unexpected treasures at our on-site boutiques filled with designer labels and handmade native crafts. For even more shopping, most locations are close to local retail, restaurants and entertainment to make a day fun and fulfilling.
Punta Cana, Dominican Republic
Renowned designer P. B. Dye has created a masterpiece that capitalizes on the island’s native landscape in a breathtaking course.
IBEROSTAR Playa Paraíso Golf Club
Riviera Maya, Mexico
Designed by P.B. Dye, this magnificent course was chosen as the site of Golf Channel’s Big Break Mexico. Ranked 7th best course in Mexico and #1 in Riviera Maya by Golfweek.
IBEROSTAR Cancún Golf Club
Created to be as memorable as our resorts, IBEROSTAR Golf offers the ideal balance of challenge, beauty and hospitality. Designed by famed course architects, golf at IBEROSTAR will never disappoint. Guests will enjoy unlimited refreshments, preferential rates, advance tee time reservations and other benefits.
Guests at IBEROSTAR Premium Gold and Premium resorts enjoy preferred rates at on-site IBEROSTAR courses.
Guests staying at all IBEROSTAR Grand Collection Hotels enjoy one complimentary round of championship golf, per person/per 3+ night stay. Enjoy two rounds, per person with a stay of five nights or more.
Designed by legendary golfer Isao Aoki, this course features water on ten of the holes. In 2013 the course was chosen as the site of Golf Channel’s Big Break Academy.
IBEROSTAR Bávaro Golf Club
Oceanfront massages at IBEROSTAR Rose Hall Beach & Spa Complex relax body and soul amidst breathtaking views.
At IBEROSTAR’s Spa Sensations, restorative, holistic treatments deliver the ultimate in physical and mental relaxation. Our menu includes a wide range of therapies and services, including couples massages, signature treatments, soaking pools, sauna, Turkish and Roman baths and a long list of salon options. Don’t want to miss a minute of the beach? Beachfront, pool deck and in-room massages are just a phone call away.
RELAXATION & WELL-BEING
Guests at IBEROSTAR Playa Paraíso Golf & Spa Complex can experience exclusive treatments designed to restore and improve the harmony in your world.
At IBEROSTAR Bávaro Golf & Spa Complex the all-new SPA Sensations offers a sanctuary of relaxation and serenity with 21 massage ,rooms, including one for wedding groups.
With only one wedding per day, your client’s once-in-a-lifetime event will receive the attention it deserves.
IBEROSTAR sister properties offer family accommodations to keep groups together and are ideal for the busy wedding party and guests.
Personal Wedding Specialist
Start with our Star, Silver Star or Gold Star packages to create the wedding dreams are made of. Packages start at $999 and are full of personal choices, from the types of flowers to the kind of ceremony.
A personal wedding specialist will take care of every detail so the couple can relax and enjoy the day to its fullest.
One Wedding Per Day
At IBEROSTAR Hotels & Resorts,swaying palms and pristine shorelines
set the stage for a wedding made in
paradise. Start with one of our wedding
packages to create a spectacular event at
any of our all-inclusive, adults-only or family-
friendly resorts. Wedding specialists take care of
every detail, from an intimate affair to a celebration
with the entire family, and with only one wedding per
day, you can be assured the most special day of your life receives the attention it deserves.
At IBEROSTAR Playa Paraíso Golf & Spa Complex, five, all-inclusive resorts, ranging from affordable to luxurious, boast a spectacular beachfront and impressive amenities. Along with a convention center and onsite golf course, the complex features a 32,000 sq. ft. spa, shopping area, merry-go-round, night club, Catholic chapel, food court and more.
Nestled along sandy shores and tropical gardens you’ll find IBEROSTAR Rose Hall Beach & Spa Complex’s three all-inclusive resorts, ranging from luxurious, adults-only to family-friendly.
Along the shores of Playa Bávaro is a destination like nowhere else on earth. Four all-inclusive IBEROSTAR Bávaro Golf & Spa Complex resorts, from family-friendly to adults-only luxury, grace the shores of this vacation paradise. Along with unsurpassed beaches and watersports, you’ll find world-class golf, a luxurious spa, shopping plaza, expansive pools, endless dining options and so much more.
IBEROSTAR Peninsula Convention Center is Cancun’s only ocean front convention center and features 49,000 sq. ft. of indoor meeting space for up to 2,500 people.
IBEROSTAR Playa Mita has nearly 7,000 sq. ft. of customizable meeting space in five rooms, with capacities ranging from 12 to 580 people.
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IBEROSTAR Playa Paraíso Convention Center features 12 conference rooms to accommodate groups of up to 1,500 people.
IBEROSTAR offers a selection of all-inclusive resorts to make every event a success beyond compare. With unrivaled surroundings on the most stunning beachfronts, the latest in audio/visual equipment, delicious dining, world-class accommodations and service that is second to none, IBEROSTAR’s team of professionals will ensure every detail of your event is flawless.
IBEROSTAR 70 Park Avenue
Located in the heart of busy Midtown Manhattan, IBEROSTAR 70 Park Avenue is a traveler’s upscale gateway to New York City business and entertainment. Whether on the way to a meeting or appointment, or to an evening with friends, a casual stroll or taxi ride from our front entrance will take guests to Times Square, Rockefeller Center or Madison Square Garden in minutes. Where the business world meets chic and sophisticated New York style, you’ll find IBEROSTAR 70 Park Avenue.
Prime Midtown location
• Close to key transportation hubs
• A short walk to world-class dining
• 24-hour fitness center
• Onsite concierge
World-class Hospitality in the Heart of New York City
• High-speed Wi-Fi in rooms
• Valet parking
• Dry-cleaning service
• Pet friendly